Payment information
Bank information
The bank details for EuroDNS are as follows:
* Bank name: Banque et Caisse d’Epargne de l’Etat
* Account number: 1555-4152-6
* IBAN number: LU54 0019 1555 4152 6000
* Bank Identification Code: BCEELULL
How a EuroDNS credit/debit accounts work
EuroDNS provides its Customers with credit/debit accounts, in which deposits can be made in the following ways:
* The Customer can make a deposit to his EuroDNS credit/debit account by transferring funds to EuroDNS’s bank account. Such transfer shall only be accepted if it contains a reference to a specific future transaction or to a written agreement between the Customer and EuroDNS.
* EuroDNS can deposit funds in the Customer’s credit/debit account in connection with reimbursement for services paid for by the Customer that EuroDNS is unable to provide.
Records of all debit and credit transactions as well as explanations therefore shall be available here
Payment modalities
Payment for EuroDNS services shall be effected via a secured credit/debit card remote payment system.
EuroDNS accepts Visa and MasterCard.
No other form of payment is accepted (e.g. cheques or Paypal).
Terms of payment
EuroDNS invoices shall be payable net immediately upon receipt; no discounts are allowed.
The cost of any bank transfer fees shall be assumed in their entirety by the Customer.
The payment period and/or payment due date shall be indicated on the invoice.
If an invoice remains unpaid after two payment reminders are sent, the following charges shall apply:
* Interest 10% per year of the unpaid amount
* Reactivation fee 15% of the unpaid amount; minimum payment €25; maximum payment €1250
* Formal notice 75 EUR
* Reimbursement of expenses incurred: collection, legal fees etc.
Terms of reimbursement
If the Customer does not obtain the desired Domain Name, EuroDNS shall credit the Customer’s EuroDNS credit account accordingly.
Following this reimbursement, the Customer shall be entitled to request lump sum cash payment of the amount of the Domain Name for which payment has been effected.
In such a case EuroDNS shall reimburse the funds using the method of payment the Customer used when the Customer originally placed the order for the Domain Name. In other words, the reimbursement shall be realised either by crediting the Customer’s credit/debit card or via a funds transfer to the Customer’s bank account.
In both cases, EuroDNS shall retain five percent of the total amount, subject to a minimum of €10 (ten euros).
Transfers to banks within the European Union shall be realised on a “shared charges” basis. Transfers to banks outside the European Union shall be realised on a “fees charged to beneficiary” basis.
For reasons of security, reimbursements shall be realised 120 days following payment of the relevant invoice.
All Customer invoices must be settled before any reimbursement can be realised.
EuroDNS charges
The principal EuroDNS charges shall be included in the Domain Name sale price.
However, EuroDNS reserves the right to bill Customers for handling fees if additional work meriting such charge is incurred by EuroDNS. This can occur for example if the Customer fails to respond to EuroDNS emails, if unpaid invoices must be searched and so on.
The Customer shall be charged for such services at a rate of €75 per hour, in accordance with the amount of work involved.
Bank information
The bank details for EuroDNS are as follows:
* Bank name: Banque et Caisse d’Epargne de l’Etat
* Account number: 1555-4152-6
* IBAN number: LU54 0019 1555 4152 6000
* Bank Identification Code: BCEELULL
How a EuroDNS credit/debit accounts work
EuroDNS provides its Customers with credit/debit accounts, in which deposits can be made in the following ways:
* The Customer can make a deposit to his EuroDNS credit/debit account by transferring funds to EuroDNS’s bank account. Such transfer shall only be accepted if it contains a reference to a specific future transaction or to a written agreement between the Customer and EuroDNS.
* EuroDNS can deposit funds in the Customer’s credit/debit account in connection with reimbursement for services paid for by the Customer that EuroDNS is unable to provide.
Records of all debit and credit transactions as well as explanations therefore shall be available here
Payment modalities
Payment for EuroDNS services shall be effected via a secured credit/debit card remote payment system.
EuroDNS accepts Visa and MasterCard.
No other form of payment is accepted (e.g. cheques or Paypal).
Terms of payment
EuroDNS invoices shall be payable net immediately upon receipt; no discounts are allowed.
The cost of any bank transfer fees shall be assumed in their entirety by the Customer.
The payment period and/or payment due date shall be indicated on the invoice.
If an invoice remains unpaid after two payment reminders are sent, the following charges shall apply:
* Interest 10% per year of the unpaid amount
* Reactivation fee 15% of the unpaid amount; minimum payment €25; maximum payment €1250
* Formal notice 75 EUR
* Reimbursement of expenses incurred: collection, legal fees etc.
Terms of reimbursement
If the Customer does not obtain the desired Domain Name, EuroDNS shall credit the Customer’s EuroDNS credit account accordingly.
Following this reimbursement, the Customer shall be entitled to request lump sum cash payment of the amount of the Domain Name for which payment has been effected.
In such a case EuroDNS shall reimburse the funds using the method of payment the Customer used when the Customer originally placed the order for the Domain Name. In other words, the reimbursement shall be realised either by crediting the Customer’s credit/debit card or via a funds transfer to the Customer’s bank account.
In both cases, EuroDNS shall retain five percent of the total amount, subject to a minimum of €10 (ten euros).
Transfers to banks within the European Union shall be realised on a “shared charges” basis. Transfers to banks outside the European Union shall be realised on a “fees charged to beneficiary” basis.
For reasons of security, reimbursements shall be realised 120 days following payment of the relevant invoice.
All Customer invoices must be settled before any reimbursement can be realised.
EuroDNS charges
The principal EuroDNS charges shall be included in the Domain Name sale price.
However, EuroDNS reserves the right to bill Customers for handling fees if additional work meriting such charge is incurred by EuroDNS. This can occur for example if the Customer fails to respond to EuroDNS emails, if unpaid invoices must be searched and so on.
The Customer shall be charged for such services at a rate of €75 per hour, in accordance with the amount of work involved.
