Two-step verification available to our customers

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The safeguarding of your domain names and personal information is crucial, and with this in mind we’ve introduced a new security feature. Two-step verification (TSV) is an additional layer of protection that prevents unauthorised access to your accounts. Learn how to protect your accounts and slam the door in the face of hackers trying to hijack your domain names.

Passwords aren’t bulletproof!

E@5y2h@Ck!? Cool password, super safe and impossible to hack...

Do you use the same password for multiple sites, have it tattooed on your hand, download things from the Internet, click on links in email, or buy stuff online? If yes, your password is vulnerable.

Imagine the damage a hacker could do with this information. Not only could they access your account; they could hijack your domain names, find your payment methods, read/delete all your email and contacts, send toxic email from your address, use your payment details for online purchases, and change your password. You'd be left helpless and locked out of your own account.

Once you lose control of your account, you lose control of your domain names. With access to your domain control panel, a hacker is able to take ownership of your domain names by changing your name and contact details to their own. With all this information at their fingertips and in receivership of any email from your registrar, they can cancel or transfer your domain names, and they can do significant damage to your reputation.

How two-step verification protects

Two-step verification (TSV), also known as two-factor authentication (TFA), adds a new security level to your EuroDNS log in process. Once activated, TSV asks for two pieces of information to confirm your identity; your EuroDNS account password, and a unique verification code generated on your smartphone. The code that's generated on your smartphone is the same method as using a fob from your bank which generates a unique code each time you wish to access your account. If your password has been compromised, this unique code slams the door in the face of hackers and sticks up two fingers.

How to turn on two-step verification

Begin by downloading the appropriate app to your smartphone. You'll find the app for your specific mobile device in our our TSV support article which provides the links you'll need depending on your mobile device. Once downloaded the app, you’re ready to apply TSV to your EuroDNS account.

  • Log in to your account and click on the account icon (ID number). Click on ACCOUNT > SECURITY > ACTIVATE TSV.
  • Launch the app on your phone or tablet and scan the QR code.
  • Enter the code generated on your phone, and click ACTIVATE.
  • TSV is now working, and you have a batch of 10 backup codes if you're ever without your phone.

The backup codes are unique to your EuroDNS account and only work once. But you can generate a new batch of 10 whenever you need them; this will cancel any unused codes in the previous batch. We would recommend printing the list and keeping it somewhere safe.

Two-step verification is a highly recommended security measure in today’s not so secure world. If you’d like to discuss your options, require further information or you’re not convinced, please contact us for a chat.

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