Registering and managing generic domains like .COM, .NET or .ORG is not a science... or is it?

What's the auto-renew grace period and when does it hit redemption? If I miss the renewal date, have I lost my domain name? To answer these questions on domains, visit our domain laboratory to see what's cooking.

ICANN, the guys who look after the Internet, have recently introduced a new policy. It concerns contact validation and it's designed to remind customers once a year to check and update their contact information. As an ICANN accredited registrar we're authorised to sell domain names, which means there are rules to follow. This article explains what you have to do when you receive a contact validation email.

The new domain extensions have brought not only exciting choices for domain names, but also new procedures. One of these is the new claims check notification email; this article explains why we’re sending these email and what to do if you receive one.

Whenever a new domain extension is launched it usually follows a sequence of launch phases, starting with Sunrise, then Landrush, and ending with the open-ended General Availability. Donuts, the registry for hundreds of new domain extensions has chosen to replace the Landrush period with something called the Early Access Program or EAP. This article explains how the Early Access Program works and what it means for you.

Does your domain name pass the billboard test? If your domain name is on an advertising billboard by the side of a busy road, will drivers be able to read, understand and remember your name as they whizz past? Exposure is brief, drivers are hopefully concentrating on the road, and they can’t take notes. This article will give you the top tips on choosing a memorable domain name.

From January 8, residents of Iceland, Liechtenstein and Norway will be able to register .EU domain names. Previously, the .EU domain extension was restricted to residents of the European Union; keep reading for more information...