Why we're sending claims check notification email & what to do

The new domain extensions have brought not only exciting choices for domain names, but also new procedures. One of these is the new claims check notification email; this article explains why we’re sending these email and what to do if you receive one.

by Meg - 31.01.2014

Claims check notification email

When you apply for a domain name during the Landrush period or General Availability of a new domain extension, the new rules and regulations require us to perform a claims check with the Trademark Clearinghouse (TMCH). That’s to say, we'll compare your chosen domain name with the list of registered trademarks in the TMCH database. This check is to see if your domain name matches any registered trademarks. If there's a match, we'll send you a claims check notification email.

What you need to do...

The claims notification email will contain a link to a claims notice which you're asked to read and accept. This needs to be done within 48 hours of receipt of the email. The timing is important and if you don’t complete in time, we'll be unable to complete your registration and your order will be closed.

If you choose to continue with the registration, despite the match, the trademark holder will be informed and may contact you if they consider the registration an infringement of their rights.

If you'd like more information, take a look at our Help site and in particular, our new claims check support article. If you have any questions or suggestions for new support articles, please get in touch, we're always ready to listen.

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