ICANN, the guys who look after the Internet, have recently introduced a new policy. It concerns contact validation and it's designed to remind customers once a year to check and update their contact information. As an ICANN accredited registrar we're authorised to sell domain names, which means there are rules to follow. This article explains what you have to do when you receive a contact validation email.

The new domain extensions have brought not only exciting choices for domain names, but also new procedures. One of these is the new claims check notification email; this article explains why we’re sending these email and what to do if you receive one.

Whenever a new domain extension is launched it usually follows a sequence of launch phases, starting with Sunrise, then Landrush, and ending with the open-ended General Availability. Donuts, the registry for hundreds of new domain extensions has chosen to replace the Landrush period with something called the Early Access Program or EAP. This article explains how the Early Access Program works and what it means for you.

Creative Commons is the non-profit organisation that provides an alternative to the automatic “all rights reserved” copyright that is automatically created whenever someone creates something new. It hopes to build a richer, better and more vibrant culture, through a more open, and shareable Internet. I was lucky enough to catch up with Elliot Harmon from Creative Commons to find out more ...

Does your domain name pass the billboard test? If your domain name is on an advertising billboard by the side of a busy road, will drivers be able to read, understand and remember your name as they whizz past? Exposure is brief, drivers are hopefully concentrating on the road, and they can’t take notes. This article will give you the top tips on choosing a memorable domain name.

With the launch of the new gTLDs, how will users find what they're looking for? There are going to be millions of new domain names to search through. As a new domain registry, how will you ensure users can find domain names with your sparkly new extension? Implementing your own niche search engine is the way to go. As a new domain registry, what do you think?