As technology becomes more advanced, society is moving towards spending more and more time in virtual spaces. This includes, of course, social media platforms. And it’s not just personal interactions that happen here – increasingly, a lot of business is done on these channels, too.

If you run a small company and are looking to enhance your customer experience and gain more exposure, you should seriously look to social media as a tool to help you achieve that. By perfecting your social customer experience, in particular, you’ll be able to reap exceptional benefits from these platforms.

Want to know how, exactly? Keep reading.

For small businesses of all stripes, the events of the past year have underscored the importance of crisis management. As Covid-19 has caused unprecedented challenges for all industries, it is crucial that small businesses are able to build back better. With that in mind, here are some essential post-Covid management tips.

As a small business owner, you have tons of opportunities to explore and a hundred different workflows to build from scratch. You wear many hats, from the marketer to the accountant to the salesperson and the CEO. However, project management is the most important of all the skills required to run a small business effectively.

After 4 weeks of confinement due to the exceptional sanitary crisis the world is currently experiencing, we have learnt quite a bit about digital communication, and how it can be different from face to face interactions. Our CEO, Lutz Berneke, has shared with us his personal tips on how to best communicate during the current situation.

Small business websites are an easy target for hackers as most are weak on cyber attack defence. To help keep your business safe from some of the most common cyber threats targeting small business websites, digital solutions expert DDI Development is here with solutions you can't afford to ignore.

Scrutiny of Microsoft's data collection practices aren't going away. Though Microsoft has taken steps to address Windows 10 privacy concerns, many users still feel insecure about the company's tactics. The Team at Top VPN Canada weighs in with best practices for securing your data privacy with Windows 10.